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Safety

Child Safety & Safeguarding Policy

How MyRhythm protects children on the Platform: the behaviour that is never allowed, how concerns are reported, and how we act when a child may be at risk.

Written for parents, performers, adjudicators and staff

A warm glowing shield sheltering a small cluster of stars
Version
1.0
Effective date
15 August 2026
Last updated
15 August 2026

In short

  • A child's best interests come first in every product decision about data, visibility and contact.
  • Grooming, exploitation, harassment and pressure to move off-platform are strictly prohibited.
  • Reporting is available from profiles, content, comments, the Safety Centre and support.
  • Serious concerns can lead to suspension, evidence preservation and reports to authorities.
01

Purpose

MyRhythm is designed for performers, including children and young people. This policy establishes the principles and commitments used to reduce abuse, exploitation, grooming, harassment and inappropriate contact through the Platform.

02

Best interests and safety

The best interests and safety of children are a primary consideration in product decisions involving child data, Content, visibility, discovery, communications and community participation.

03

Prohibited behaviour

Users must not:

  • Groom a child, or seek exploitative images or video.
  • Encourage secrecy from trusted adults.
  • Solicit unnecessary private contact details.
  • Pressure children off-platform for inappropriate purposes.
  • Threaten or harass another person.
  • Publish private information about another person.
  • Distribute exploitative content involving a Minor.
  • Otherwise facilitate exploitation or abuse.
04

Adult and professional users

Adjudicators, coaches, teachers, staff and other adults must maintain appropriate professional boundaries. Where direct communication features exist, MyRhythm uses proportionate controls to reduce unnecessary private contact between adults and Minors.

05

Reporting

Reporting is accessible from profiles, Content, comments and messages where available, the Safety Centre and support channels.

Concerns involving potential child exploitation or immediate risk receive enhanced handling.

06

Moderation

MyRhythm may use human and automated mechanisms to identify harmful Content, investigate reports, enforce rules, protect users and comply with law. Staff have only the access needed for their role.

07

Escalation

Where MyRhythm reasonably believes a child may face serious harm, exploitation or abuse, it may:

  • Restrict or suspend accounts.
  • Remove or quarantine Content.
  • Preserve evidence.
  • Contact a parent or guardian where appropriate.
  • Seek safeguarding advice.
  • Report to authorities where required or permitted by law.
08

Privacy

Safeguarding records are sensitive and are accessed only by authorised personnel. Reporter identities are not disclosed unnecessarily.

09

Training and accountability

People with access to Minor Content or safeguarding information receive appropriate training. Procedures cover intake, triage, escalation, evidence preservation, access control, investigation, closure and learning.

10

Child-friendly support

MyRhythm provides age-appropriate information on reporting, privacy help and involving a trusted adult.

11

Review

This policy is reviewed annually and after material changes to communications, discovery, Content sharing, AI or moderation, international expansion, or following a significant incident.

Version history

We give members at least 30 days’ notice before a material change takes effect.

  • v1.015 August 2026 — First published version.